You
know that hiring a business cleaning service is important for the health,
safety, and reputation of your business. But, how do you know that you’re
hiring the right company? Before you get involved with a commercial cleaning
service, you need to do your homework. You need to make sure the service you
are considering has the expertise and quality of service that you need.
Here
are seven questions you should ask before going out and hiring a business
cleaning service.
1. What Types of Facilities Do You Have
Experience With?
Different
types of businesses and facilities have different needs when it comes to commercial
cleaning services. You want to want to make sure your cleaning service is
experienced with your specific type of business.
If you have a warehouse, you want a cleaning service that has the equipment,
experience, and expertise to stay safe and do an excellent job.
If you are a medical clinic, dental office, or healthcare facility, you
want to make sure your medical cleaning service knows how to handle specific
issues that are unique to the dental and medical industries.
A
reputable commercial cleaning service will be happy to share their experience
with you. They won’t want to take on a client unless they are confident they
have the people and equipment to do an excellent job.
2. What is Your Safety Policy?
A
great business cleaning service is just as concerned about safety and security
as you are. Before engaging a cleaning service, you want to understand what
their safety
policy is.
You
want to work with a company that has trained their employees on safety issues
and follows OSHA regulations.
If
a cleaning service isn’t interested in doing a site visit to look for potential
safety issues, that’s a red flag. The best business cleaning services want to
make sure they know what hazards there are at your facility or building so they
can keep their people safe and avoid causing harm to your facility or your
employees and customers.
The
best business cleaning services all make safety a top priority. They provide
safety trainings for their employees, they have a safety policy, and they want
to partner with you on safety issues relating to their cleaning services.
3. How Do You Handle Privacy and
Confidentiality Issues?
Privacy
and confidentiality should be respected. If you operate a law firm, dental
practice, or medical clinic it is critical that any service provider that you
bring into your offices and facilities understand the importance of keeping
patient and client information private. You could end up being liable for damages
created by a vendor violating HIPAA rules or breaking confidentiality.
You
want to make sure your commercial
cleaning service understands HIPPA rules, has a policy dealing with privacy
and confidentiality issues and has trained the employees who will be working in
your offices about HIPPA and confidentiality.
Commercial
cleaning services with extensiveexperiencewill not have a problem answering
your questions regarding privacy and confidentiality issues.
4. How Do You Screen Your Employees?
Before
you bring anyone onto your properties in a professional capacity, you want to
make sure they have been properly screened. You need to know that the people
from your business cleaning service are not going to put your employees,
customers, or property at risk.
You
want to work with a business cleaning service that conducts background checks
and has a thorough hiring process. This will not only help make your business
safer, but it is also a sign of how seriously the cleaning service takes their
job.
You
deserve to work with a business cleaning service attracts the best people, not
a company that is desperate enough to hire anyone.
5. What Services Do You Offer? Do You
Offer Parking Lot Sweeping Services?
Not
all cleaning services are the same. You need to make sure that the commercial
cleaning service you hire will be able to everything that you need done. One
particular service you should ask about is parking
lot sweeping services.
Many
commercial cleaning services don’t have this capability. However, it is
important to your business that your parking lot be swept regularly. A dirty
parking lot not only affects your image, but it can also affect the safety of
your employees and customers. You cannot assume a company is able to provide
parking lot sweeping services. You need to ask.
Other
services may want to ask about include:
·
Carpet cleaning
·
HEPA vacuuming
·
Floor stripping
and polishing
6. Do You Use Sustainable Practices?
Does
your cleaning service usesustainable
solutions in its work? You want to hire a business
cleaning service that uses products and procedures that are designed to
protect the health and safety of your staff, visitors, and customers. You also
want to make sure they are using environmentally-friendly products and procedures
that keep your facility clean and limit negative environmental effects.
Using
sustainable cleaning practices can be good for your bottom line. It also
reduces the strain on local infrastructure and creates a better workenvironment
for your staff.
You
also want your facility cleaning service to use green cleaning products, where
possible. You also want to make sure their employees have been trained in the
best ways to dispose of waste that could damage the environment.
7. Are You Bonded & Insured?
Even
if you hire the most careful and conscientious commercial cleaning services
company, accidents may still happen. You need to make sure you are working with
a company that will step up and take responsibility in the event that one of
their employees causes an accident.
You
want to make sure that your janitorial service company is bonded and insured.
This will help protect your business should something go wrong.
Having
a fidelity bond, liability, umbrella and workers compensation insurance is also
another indication that the cleaning company is a serious business that will be
around for a long time. You should never do business with just any commercial
cleaning service that hasn’t invested enough in their own business to
become bonded and insured.
For
More Information About completecaremaintenance.com
Contact Us:
Address: 10 Schalks Crossing Rd.
Plainsboro, NJ 08536
Ph: 1 (609) 275 8227
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